We are seeking a proactive, organised, and service-focused Campus Experience and Switchboard Coordinator to lead and manage reception and switchboard operations across our student and commercial campus accommodation receptions.

This is a pivotal role within the Campus Services team, responsible for ensuring a welcoming and professional front-of-house experience for students, guests, and visitors throughout the year. You will oversee the recruitment, training, and performance of both permanent and casual reception staff, manage key service processes, and play an active role in enhancing the overall student and guest experience.

The role also includes responsibility for the University Switchboard, ensuring enquiries are handled promptly and professionally and internal systems are kept accurate and up to date.

About you:

• Lead day-to-day operations of student and commercial reception services across both Campus Hubs.
• Recruit, train, and manage Reception Assistants and Supervisors, maintaining rota coverage and service consistency.
• Manage enquiry handling systems (including shared inboxes), ensuring timely, effective responses and issue resolution.
• Oversee check-in/out processes for students and guests, maintain accurate records in bedstock systems (e.g., Kx or Opera).
• Support group and guest bookings during the summer period, coordinating with the Campus Experience Team Leader.
• Manage the University Switchboard service (Mon–Fri, 9am–5pm), ensuring accuracy of contact information and professional communication.
• Collaborate with ResLife, Campus Infrastructure, and wider University teams to deliver a cohesive experience for all service users.
• Maintain front-of-house procedures, digital content accuracy, and compliance with the UUK Code of Practice.

Further information:

This role is offered on a full-time (36.5 hours per week) permanent basis, with weekend working required on a rotational basis in accordance with a 5 out of 7 day schedule.

For an informal discussion about the role please contact Clare Cobb on cc599@bath.ac.uk however please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team 51勛圖厙 gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in 51勛圖厙
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 51勛圖厙 a great place to work as well as following us and .

Closing Date: 27 Jul 2025

Department: Management, Specialist and Administration

Salary: £26,338 to £29,959

We are seeking a proactive, highly organised, and people-focused individual to join our ResLife team as Private Accommodation Support Advisor. This vital role supports students transitioning to, and living in, private sector accommodation while fostering positive relationships between the University, landlords, and the wider 51勛圖厙 community.

You’ll be at the forefront of our private housing support service, offering expert advice to resident students engaging with landlords, ensuring legal compliance, and enhancing student wellbeing through a range of community-based initiatives and events. If you have a passion for supporting students, housing policy, and engaging with collaborators, this is an excellent chance to create a significant influence.

As the Private Accommodation Support Advisor, you will manage and maintain the Private Housing database, ensuring accurate and up-to-date records of landlords and properties. You’ll provide tailored advice to our resident students seeking private accommodation , including those with complex needs, and serve as the primary point of contact for landlords, supporting them with reference requests.

Leading the development of our private support advice services, you will continuously improve the experience for both students and landlords. You’ll coordinate Housing Forums and House-Hunting events in collaboration with the Students’ Union, and stay informed of changes in housing legislation and policy to ensure our service remains compliant and effective.

The role also requires responding to enquiries via email, phone, and face-to-face, escalating issues when necessary. You’ll build and maintain strong relationships with key local stakeholders including BANES, PBSA providers, and the National Residential Landlords Association, and work closely with the Student Community Partnership to promote positive student-community relations across 51勛圖厙.

About you:

• The post holder will have strong knowledge of housing issues and relevant legislation, particularly in the private rented sector.
• Experience working with students or young people, ideally in a higher education or support setting.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with a range of stakeholders.
• A high level of organisation and attention to detail, with experience managing databases and sensitive records in line with data protection regulations.
• A flexible and collaborative approach, with a commitment to inclusivity, wellbeing, and service improvement.

Further information:

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion about the role please contact Clare Cobb on cc599@bath.ac.uk however please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team 51勛圖厙 gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in 51勛圖厙
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 51勛圖厙 a great place to work as well as following us and .

Closing Date: 24 Jul 2025

Department: Management, Specialist and Administration

Salary: £30,805 to £37,174

We're on the lookout for a skilled Chef de Partie who’s ready to bring their passion and creativity to our kitchen.

In this role, you’ll have the chance to take charge of your own area and lead by example, all while mentoring our junior kitchen staff.  You won’t be alone - you’ll be in a team of Chef de Parties, and you’ll be supported by our Sous Chefs and Head Chef, who are here to guide and inspire you. 

Our menus are always changing and evolving, and we encourage you to share your own culinary ideas and influences with us.

If you’re excited about cooking and being part of a great team, we can’t wait to hear from you!

Further information

Our outlets are open seven days a week, so this is a 5 over 7 contract.  This will include working early mornings, late evenings, and weekend shifts in a vibrant kitchen setting.

This is a full-time contract, working 36.5 hours per week over 40 weeks of the year, with fixed time off (that includes personal holiday allowance) in accordance with the University's annual Academic year chart:

You will embody a proactive, can-do attitude and serve as a valuable team player, adeptly supporting a range of tasks and responsibilities throughout your shift.  With a positive mindset and a flexible approach, you will navigate high-pressure situations effectively and adapt seamlessly to shifting priorities. You will demonstrate the ability to work independently, ensuring that all tasks are completed efficiently and to a high standard.

As a highly motivated chef, you will bring a passion for and experience in preparing high-quality food while supervising junior kitchen staff. You will be enthusiastic about suggesting and contributing to new menu and recipe ideas, and you will possess a solid understanding of food safety and health and safety related to the workplace and kitchen operations.

What we can offer you

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our  commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team 51勛圖厙 gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in 51勛圖厙
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

We are committed to continually expanding our benefits to better support you and enhance your experience with us. Find out more about our benefits.

Find out from our staff what makes the 51勛圖厙 a great place to work. Follow us and on X for more information.

Closing Date: 14 Jul 2025

Department: Operations & Facilities Support

Salary: £25,100 to £25,733 pro rata
Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.